Wholesale Distribution

Overview
Wholesale Distribution is Idhasoft's Certified SAP Business All-in-One Partner Solution that improves the entire wholesaler/distributor supply chain-from efficient processing and tracking of orders, to optimizing transportation and warehouse operations. This pre-packaged solution is available at a defined price with a defined implementation time frame.

Solution Components:

Fully Packaged Solution

• Our Tools and methodology configure your system based on SAP's Wholesale Distribution "Best Practices", facilitating a rapid deployment and minimal day-to-day business disturbance.

Business Process Documentation

• Full process documentation templates included and tailored to your specific business requirements.
• Includes Wholesale Distribution-specific business processes and procedures.
• SOP templates and FDA validation roadmap.

Training

• Pre-configured training templates included and tailored to your specific business requirements.
• "Train the trainer" approach.

Tools

• Validation Toolset embedded in Solution Manager as a central repository for procedures and documentation.

Continuous Support

• Outsourced technical and functional support.
• Hosting environment.
• Web-based customer service center.

Proven, Rapid Wholesale Distribution Implementation Roadmap

• Methodology designed around minimal impact on day-to-day operations while transferring knowledge to customers, enabling them to become self-sufficient.
• Complete pre-configuration settings that give companies everything they need to run specific key processes "out of the box" with minimal installation effort.

Key Features:

• Goods on the Water Valuation and Control
• Product Proposals - Customer Purchasing History
• Purchase Contracts - Rebates (based on Sell Price)
• Global Customer Service Center- 360 Degree View
• Advanced Warehouse Management
• B2B Internet Sales
• Inventory Based Selling (Liquidations)
• Over the Counter Sales Processing
• Automatic Movement of Expiring Shelf-Life Materials
• Customer Centric Shipping
• Express Carrier Integration including online rate shopping
• RF and Bar Coding
• RFID Integration
• EDI Processing
• Business Intelligence
• Company Portal

For more details visit SAP Functional Module, SAP Solution, SAP DBA Services, SAP ERP & SAP Implementing company.

Customer Relationship Management

SAP® Customer Relationship Management (CRM) helps companies in all aspects of their customer relationship management and in today's challenging business environment, companies are staying focused on their most valuable assets – their customers. To retain their best customers, companies work to maximize the value of every customer interaction – whether it's sales, service or marketing.

Unlike other CRM software, the SAP CRM application helps companies address their short-term priority initiatives – to reduce cost and improve the quality of their business decision-making processes – it can also help your company achieve differentiated capabilities enabling companies to compete more effectively over the long term.

The SAP CRM solution enables a wide range of end-to-end business processes to address an array of marketing, sales and service situations. The functionality of SAP CRM is deployed step-by-step and easily adapts and extends to provide a more distinct customer experience.

SAP CRM provides an integrated client experience for customer self service, complaints processing, internet sales, enterprise portals, customer surveys and analytics.

Key Features Include:

• Order Processing and Billing
• Trade Promotions Management
• Customer Strategy
• Market Segmentation and Research
• Customer Interaction - inbound and outbound and via multi-channel access

For more details visit SAP Functional Module, SAP Solution, SAP DBA Services, SAP ERP & SAP Implementing company.

Enterprise Resource Planning (ERP)

The SAP ERP application supports the essential functions of your business processes and operations efficiently and is tailored to the specific needs of your industry. Lower administrative costs, increase transparency of operations and improve adherence to corporate, legal and regulatory requirements.

SAP® Business All-in-One solutions are based on SAP's ERP application and are designed to achieve business excellence while meeting the individual industry requirements of mid to small sized companies. Leveraging the integrated functionally, companies can build the business processes they need today and tomorrow. Based on industry best practices, SAP ERP draws from more than 30 years of experience with more than 82,000 customer implementations. SAP ERP delivers the powerful functionality, global orientation and flexible enhancement package options you need to gain a sustainable, competitive advantage and position your organization for profitable growth.

Here at Idhasoft, we develop industry implementation tools and templates as part of our industry solutions. The result is our ability to deliver fully documented and tested business processes that assures our customers of support for their SAP Environments well into the future.

In addition, SAP's enhancement package strategy provides you with a more economical and less disruptive way of adopting and managing software releases. This unique delivery and deployment method for enterprise software enables you to take advantage of new software functionality while meeting your need to maintain the stability and integrity of your core SAP ERP application period.

Features include:

• Accounting and financials – Integrate all operative transactions throughout the company creating accurate and complete financial statements period.
• Reporting and analytics – Plan, measure and control organizational processes.
• Human capital management – Streamline payroll processes and manage staffing change.
• Sales and service – Meet customer demands, support the entire order–to–cash process and provide after-sales support.
• Product development and manufacturing – Improve the product life-cycle process and manufacturing operations.
• Procurement and logistics execution – Control costs and manage the sourcing and procurement cycle.
• Inventory management – Track the quantity, value and movement of inventory in real time.

For more details visit SAP Functional Module, SAP Solution, SAP DBA Services, SAP ERP & SAP Implementing company.

SAP Support/ Managed Service

Idhasoft's support methodology for all outsourcing engagements is based on Application Support Framework (ASF) and Idhasoft transitions engagements utilizing this ASF framework. Idhasoft's proven world-class framework for the management and operation of support services gives greater benefits to customers. It provides well defined practices for managing people, processes and technology simultaneously to gain effective, repeatable results. Idhasoft's ASF is defined in four phases as depicted in the diagram and the table below.

To meet client objectives for application support, Idhasoft maximizes the use of its offshore Application Development Centers (ADCs) in India, while utilizing a local client-site team for management, business unit interface and service delivery functions. The overall framework for delivering these services is to deploy our common processes and methodologies under the control of our service delivery organization.

Roles and Responsibilities

The Governance model we follow seeks to drive the relationship to achieve the stated objectives. It will have the following framework:

• Account and Relationship Management
• Contract Management
• Project Manager

Project Management

The aim will be to monitor the performance of a project against its pre-set objectives. The various elements of project management would be:

• Project Tracking
• Communication and Escalation Plan
• Managing and Mitigating Risks

The Idhasoft Project Manager and the corresponding client Project/Service Manager will perform this activity jointly. Idhasoft will provide weekly reports in a pre-determined format, which will help track progress of the project/program. Risks will be identified and mitigation frameworks will be set up prior to the commencement of every project.

Account Management & Relationship Management

At the account level, the Governance model will seek to monitor the following elements:

• Objective Setting and Measurement - At the beginning of each operating year, the overall objectives for the account will be set out between the Idhasoft Account Manager, the Idhasoft Relationship Manager and the Client Executive Sponsor. Some of the objectives will cover:
• Productivity Targets
• Overall Service Levels

Idhasoft Performance – The Idhasoft Account Manager will send quarterly reports to the Client Executive sponsor, which will detail Idhasoft's performance in the previous quarter. Some of the information that will be provided is as follows:

• Quantitative
• SLAs
• Head Count and Financial Information
• Productivity and Savings
• Qualitative
• Ease of working
• Skills and Methodologies
• Teamwork
• Value Add

Knowledge Management - The success of this relationship will, to a large extent, be determined by the efficiency of Knowledge Management processes set up. The aim of these processes will be to retain continuity of knowledge in the account. The Idhasoft Account Manager and the Client Executive Sponsor will review the progress of the Knowledge Management activities. Every quarter and set directions for the next quarter.

For more details visit SAP gold partner, SAP Partners, SAP Implementation, HANA Technology & SCM with SAP.

SAP Software Licensing

As a SAP Gold Partner, we believe it is important, not only to understand your needs, but also to understand the future goals of your company. Our goal is to make sure you understand what you own and your contractual obligations. Our goal is to create an optimal buying strategy that delivers value. Our objective is to make our customers stronger through commitment and ownership in their success. To achieve this we will help manage both of these over time, creating and implementing an optimal buying strategy that delivers the most cost efficient solutions, while building the vendor partnerships you want and deserve.

Our methodology takes us through several processes allowing us to fully understand your environment, contracts, business requirements, desired vendor relationships and actual software usage. We utilize the information gathered to build a license management and buying strategy which will maximize your software and IT investments.

Steps:

• We discuss and analyze your environment to fully understand your applications, users, hardware and architecture so we can build an accurate topology of existing and potential future environments.
• We interview the appropriate parties to understand your existing and desired vendor relationships.
• We analyze all your existing contracts to understand what you own and your contractual obligations.
• We create a comprehensive spreadsheet listing your full environment, including software usage and actual software licenses.
• We create a comprehensive binder with all contracts put in chronological order so you have accurate records which can be easily accessed.
• A findings report is created which communicates compliance with existing contracts, optimal licensing recommendations and details of all information gathered during the process.

Phase 1:

In-Depth Investigation Interview the User Community to Determine Usage and Future Needs

Our interview process enables us to become experts on your internal systems. It is critical to have a firm grasp of your architecture, application types, users, usage cycles, growth or consolidation plans and disaster recovery strategies. This information allows us to combine quantitative and qualitative data to deliver a more accurate analysis—and help you to better plan for the future.

Interview Appropriate Parties to Understand Existing and Desired Vendor Relationships

Through discussions on the current state of your relationships with your vendors, we are able to help mend or enhance those relationships with creative ideas which are beneficial to both parties.

Understand Your Current License Landscape

Our consultants review your existing contracts and licensing agreements to discover products, license types, terms and conditions. They build a license history synopsis, listing all contracts and orders in chronological order and whether they were customized for your particular business and architectural environment.

Phase 2: Reporting

Create the License Inventory Report

This report includes the name of each server, the number of processors per server, the application(s) database or application each server is supporting, the named user population, concurrent usage estimates, existing licenses allocated and the license number associated with each license.

Comprehensive Binder with Contracts in Chronological Order

All software contracts you have entered into are placed into a consolidated binder for easy access. Not only can this binder be used as a reference, but it can also be used for audit purposes.

Evaluate and Determine Compliance

We use the information gathered through evaluating existing contracts, conducting cross-network verification, and interviewing the user community to determine license compliance.

Optimize Licensing Metrics and Purchase Strategy

Our consultants then analyze how licenses are currently allocated and predict future needs, future architecture and hardware changes. They create a succinct summary report of the best and most cost-effective ways to optimize your license environment going forward.

Findings Report

From our extensive information gathering and analysis of your licenses, we provide a findings report which delivers your state of compliance with existing contracts, our recommendations for optimal licensing and all of the steps taken to determine the findings.

For more details visit SAP gold partner, SAP Partners, SAP Implementation, HANA Technology & SCM with SAP.

SAP Consulting

Idhasoft's service portfolio includes end-to-end business solutions and implementations, including new dimension products such as APO, BW, NetWeaver, CRM, SRM global template creation and more. Idhasoft is experienced in multiple execution models for effective rollouts, including both the phased and big bang approach. We have developed tools to reduce cost, improve offshore delivery percentage and enhance productivity for our clients.
We have a well-defined governance structure in place to engage with clients, which includes escalation management, risk management, scope and integration management, reviews, program management through best practices and quality control and a well-defined change management strategy.
We have a proven track record of end-to-end implementations across diverse industries. We offer our clients a 'thought partnership' that enables them to evaluate the right ERP solution (pre-implementation consulting), design a business blueprint aligned with their business goals and implement a solution which extracts maximum value from their SAP systems.
In 2008, as a pioneer in implementing SAP for our parent organization, we developed a wide range of in-house frameworks and accelerators which power our implementation methodology.

We are differentiated by:

• A tool-based implementation approach, resulting in 20% - 30% reduction in implementation time and cost
• Best practices for implementation, operation and optimization of SAP solutions, developed since 1992
• Center of Excellence approach for individual implementation phases within a project

We have a specific methodology for SAP implementation know as the Rapid SAP methodology. In this methodology, we follow a five phase process for effective implementation at our clients end.

Our Implementation Methodology

Our proven implementation methodology is powered by "SAP Solution Manager" that enables a standard, process based implementation approach. To accelerate the SAP implementation life cycle, we have developed a robust, proprietary methodology called ASAP Implementation Roadmap, which takes a consistent business-process and phase-oriented approach. We also use tools and templates developed in-house for SAP implementation. These tools provide cost-effective yet standardized services across all user groups, resulting in better ROI for our clients.
We have also developed industry implementation tools and templates as part of our industry solutions. The result is our ability to deliver fully documented and tested business processes to assure our customers support ability of their SAP environment well into the future.

For more details visit SAP gold partner, SAP Partners, SAP Implementation, HANA Technology & SCM with SAP.

Welcome to Idhasoft

Founded in December 2006, Idhasoft is fast emerging as Global Business Leader in New Generation Consulting in providing Cutting Edge Cost Effective IT Solutions. We provide a complete holistic range of solutions by leveraging our deep domain expertise and close-knit associations with leading technology companies. Our platform-agnostic approach takes into account a client's current environment while ensuring flexibility and scalability to grow with the enterprise. You can learn more at the About Us site here, or visit Idhasoft on Facebook.

One-Stop-Shop: The Idhasoft team has impeccable credentials, with experience across diverse industry verticals and horizontals. Our team acts as a single point of contact to make your daily business activities look more skillful.

For more details visit SAP Functional Module, SAP Solution, SAP DBA Services, SAP ERP & SAP Implementing company.